Contact Us
Have a question, suggestion or ran into an issue? We'd love to hear from you. Fill out the form below and we'll get back to you within 24–48 hours.
Quick Response
We typically respond within 24–48 hours on business days
Technical Support
Having trouble with an image, PDF or AI tool? Tell us and we'll help fix it
Feature Requests
Want a new tool or format? We're always building and listening
Send Us a Message
We never share your information with third parties.
What Can We Help You With?
FreeConverto is a free toolkit with 13 image tools, 11 PDF tools, 5 AI tools and 4 utility tools. Here are the most common topics users contact us about — you may find your answer below before sending a message.
Image Conversion
Questions about converting JPG, PNG, WebP, AVIF, GIF or HEIC using our image converter.
Image Compression
Help reducing image file sizes for websites, email or social media with our image compressor.
Cropping & Resizing
Support for our image cropper and image resizer for custom dimensions and aspect ratios.
Filters, Editing & Watermarks
Questions about filters, rotating, colour picking, watermarks or metadata viewing.
PDF Tools
Help with merging PDFs, compressing PDFs, Word to PDF, protecting, splitting or OCR PDF.
Export & Convert Tools
Help with image to PDF, PDF to JPG, image to Base64, PNG to ICO or meme generator.
AI Text & PDF Tools
Questions about the AI text summarizer, AI PDF summarizer or Chat with PDF.
AI Image Tools
Help with the image background remover or the AI image upscaler.
Utility Tools
Questions about the sleep, BMI, age calculators or the grammar checker.
Bug Reports
Found something broken or getting an error? Let us know your browser, device and what happened.
Partnerships
Interested in collaborating, linking or featuring FreeConverto? We'd love to hear from you.
Privacy & Your Files
Questions about how your files are processed and deleted? Ask us and we'll explain exactly how each tool works.
Frequently Asked Questions
Is FreeConverto really free with no watermarks?
Yes — 100% free, forever. No subscription, no hidden fees, no watermarks ever added to your output. All 13 image tools, 11 PDF tools, 5 AI tools and 4 utility tools — including the image converter, PDF merger, PDF compressor, image compressor and all others — are and will remain completely free with no account required.
Are my files stored on your server?
The vast majority of tools — including all image editing tools and most PDF tools — process files entirely in your browser. Your files never leave your device. For a small number of tools that require server processing (such as Word to PDF, PDF to Word and HEIC conversion), files are transferred over a secure connection and permanently deleted from our servers the moment your download is ready. Our AI text tools send only the text of your document to generate a response — your original PDF file is never uploaded. Nothing is ever stored or shared.
Are the AI tools really free and unlimited?
Yes — all 5 AI tools are free with no sign-up, no word limits and no daily caps: the AI text summarizer, AI PDF summarizer, Chat with PDF, image background remover and AI image upscaler.
How do I merge multiple PDF files into one for free?
Open our free PDF merger, upload your files and drag them into the order you want. Click Merge and your combined PDF downloads instantly — no sign-up, no watermark, completely free. There is no limit on the number of PDFs you can combine.
How do I compress a PDF to send by email?
Upload your PDF to our free PDF compressor. It reduces file size without noticeable quality loss — making it small enough for any email client or upload limit. No sign-up required, no watermarks added and completely free.
Which image formats do you support?
We support JPG, PNG, WebP, AVIF, GIF, BMP and HEIC across all image tools. Use our image converter for format changes, compressor to reduce file size, resizer to change dimensions, cropper to trim to any ratio, filters for creative edits and watermark tool to protect your work.
How do I remove GPS location from a photo before sharing it online?
Open our free metadata viewer, upload your photo and click Strip Metadata. This generates a clean copy of your image with all EXIF data — including GPS coordinates, camera model and date — permanently removed. Your original file is never touched.
Why is my HEIC file taking longer to convert?
HEIC is Apple's highly compressed format and requires server-side processing to convert reliably. Your file is transferred over a secure connection, converted immediately and permanently deleted once your download is ready. Use our image converter to convert HEIC to JPG for universal sharing — it typically takes just a few seconds.
Can I convert multiple images at once?
Yes — most image tools on FreeConverto support batch processing of up to 20 images at once. This applies to the converter, compressor, resizer, rotator and filters. The AI image tools — the background remover and image upscaler — process one image at a time.
Do you have a mobile app?
We do not have a dedicated app — all 33 tools work directly in your mobile browser on iPhone, Android and any other device. No installation needed. Just visit FreeConverto and use any image, PDF, AI or utility tool instantly, for free.